Outlook 2007 Crashes after 20≃30 seconds
Hi TieT, If you create a new test mailbox-enabled user, and log on the fresh installted client, will the Outlook be crashed? If it works for the test user, please try to run the cmdlet New-MailboxRepairRequest against 3 problematic mailboxes. http://technet.microsoft.com/en-us/library/ff625226.aspx Please also check whether the 3 users can open OWA or not. Frank Wang TechNet Community Support
December 6th, 2011 6:43am

I've found the problem, When i give full acces rights in exchange to a mailbox , outlook crashes. I've tested this with 2 account and this is the problem, now i only need to find out how to fix this... any thoughts ?
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December 8th, 2011 5:36pm

The owa works, thank god :) I've also tried to move the mailboxes and filter the "corrupt" messages incase there are any. Without succes ...
December 24th, 2011 8:37am

Im having trouble with outlook on a client Computer and im out of ideas... We use Outlook 2007 with sp 3 and Exchange 2010sp1 with rollup 6 installed The problem can be recreated on a XP and W7 computer What i've tried are the following: - Deleted the user profile on AD - Deleted the mailbox on Exchange and made a new one (imported his mails in the new MB) - Installed office again - Disabled Outlook Addins in the registry - Disabled Exchange cached mode in outlook - Switching Computers When i install Office2007 the problem isn't there, when i update to SP3 i'm having trouble... Kinda strange because we have 80 users and only 3 are experiencing problems. The updates are pushed thru WSUS. Here is a detailed log of the error: Faulting application name: OUTLOOK.EXE, version: 12.0.6607.1000, time stamp: 0x4e398dcd Faulting module name: OUTLOOK.EXE, version: 12.0.6607.1000, time stamp: 0x4e398dcd Exception code: 0xc0000005 Fault offset: 0x00061c8c Faulting process id: 0xf94 Faulting application start time: 0x01ccb00da1328162 Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE Faulting module path: C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE Report Id: f34ca021-1c00-11e1-b0ba-4437e651dc5a - EventData OUTLOOK.EXE 12.0.6607.1000 4e398dcd OUTLOOK.EXE 12.0.6607.1000 4e398dcd c0000005 00061c8c f94 01ccb00da1328162 C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE f34ca021-1c00-11e1-b0ba-4437e651dc5a
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December 24th, 2011 8:56am

what i did notice is: When in OWA one user cannot see the future in his agenda, only the past. It just keeps searching for a future date but cannot complete the request.
December 24th, 2011 9:43am

- Switching Computers only 3 are experiencing problems Hi TieT, Do you mean the Oulook will be crashed if all users log on to these 3 problematic clients to configurate their own Windows profiles and Outlook profiles? However, if uses log on to another client, it works? Seems like this is an Outlook client issue, if possible, please reinstall OS for one client computer to test. By the way, you can also seek the solution in the Outlook forum: http://social.technet.microsoft.com/Forums/en-US/outlook/threadsFrank Wang TechNet Community Support
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December 24th, 2011 8:49pm

Hi TieT, Any updates?Frank Wang TechNet Community Support
December 24th, 2011 8:53pm

I've tried everything A fresh installed computer with only Office, then loggin on the user. The only conclusion i can make is that, when i install SP3 for office, outlook begins te crash This is what i get when using Visual Studio Unhandled exception at 0x2f161c8c in OUTLOOK.EXE: 0xC0000005: Access violation reading location 0x000012ef. I've been searching in the forum for 2 weeks now, my problem isn't there. Kind regards
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December 25th, 2011 3:35am

Hi frank, sorry for the late reply. Im really busy these days... not funny anymore. Anyways, i created the testmailbox and outlook didn't crash. It was a regular PC that we use here with all the updates from WSUS. So now im running the New-MailboxRepairRequst against a mailbox database because the problem is stretching further than the 3 users i mentioned... Someones laptop died and i gave him a new one just like always, he logged in and outlook started to crash. He never had any problems before, really strange
December 25th, 2011 3:53am

Hi TieT, How about OWA? Please also try to move the mailboxes to another mailbox database to test...Frank Wang TechNet Community Support
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December 25th, 2011 4:03am

Outlook still crashes after the repair Problem signature: Problem Event Name: APPCRASH Application Name: OUTLOOK.EXE Application Version: 12.0.6607.1000 Application Timestamp: 4e398dcd Fault Module Name: OUTLOOK.EXE Fault Module Version: 12.0.6607.1000 Fault Module Timestamp: 4e398dcd Exception Code: c0000005 Exception Offset: 00061c8c OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 2067 Additional information about the problem: LCID: 1043 Brand: Office12Crash skulcid: 1043
December 25th, 2011 4:26am

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